This Privacy Policy explains how Wajus Ltd, trading as The Plush Parade, collects, uses, stores and protects your personal information. We take your privacy and the privacy of your children seriously.
1. Who We Are
Wajus Ltd is a company registered in England and Wales, trading as The Plush Parade. We operate battery-powered animal ride attractions at events and venues across the UK.
Contact: info@wajus.co.uk · 01173322779 · wajus.co.uk
Wajus Ltd is the Data Controller for all personal data collected through this website and our safety waiver forms.
2. What Information We Collect
Through the Safety Waiver (JotForm)
- Parent or guardian full name
- Parent or guardian contact number and email address
- Child's full name and date of birth
- Health declaration (confirmation that the child has no medical condition making participation inadvisable)
- Parent or guardian signature
- Photo and video consent (optional)
- Venue or event location and date
Through the Contact / Enquiry Form
- Your name, email address and phone number
- Details of your enquiry or event
Through Online Payments (Stripe)
We do not collect or store any card payment details. All payment processing is handled securely by Stripe. Please refer to Stripe's own privacy policy at stripe.com/gb/privacy.
Through Our Website
We do not use tracking cookies or analytics tools that collect personal data.
3. Why We Collect This Information
We collect and use your information for the following purposes:
- Safety waiver: To ensure the safety of all participants and to comply with our legal duty of care. The legal basis is legitimate interests and legal obligation.
- Health declaration: To assess suitability for participation. The legal basis is vital interests and legitimate interests in the context of a recreational activity.
- Contact enquiries: To respond to your questions and event booking requests. The legal basis is legitimate interests.
- Photo and video consent: Only if you provide consent, we may use photographs or video of your child for marketing and promotional purposes. You may withdraw this consent at any time by contacting us at info@wajus.co.uk.
4. Children's Data
We take the privacy of children very seriously. We only collect children's personal data through a parent or legal guardian, and only to the extent necessary to operate our ride attraction safely. We do not use children's data for marketing purposes.
5. How Long We Keep Your Data
- Safety waivers: Retained for a maximum of 3 years from the date of signing, to meet our insurance and legal obligations, then securely deleted.
- Contact enquiries: Retained for 12 months, then deleted.
- Payment records: Retained by Stripe in accordance with their own retention policy and applicable financial regulations.
6. Who We Share Your Data With
We do not sell, rent or trade your personal data. We may share data with:
- JotForm Inc: Our waiver form provider. Data is processed under a Data Processing Agreement. JotForm stores data in accordance with GDPR.
- Stripe Inc: Our payment processor. Stripe is PCI DSS Level 1 compliant.
- Netlify Inc: Our website host. Netlify processes website traffic data.
- Emergency services or venue management: In the event of an incident, we may share relevant information with emergency services or the venue.
7. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right of access: You can request a copy of the data we hold about you.
- Right to rectification: You can ask us to correct inaccurate data.
- Right to erasure: You can ask us to delete your data, subject to any legal obligations.
- Right to withdraw consent: Where processing is based on consent (e.g. photo/video use), you can withdraw consent at any time.
- Right to complain: You have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
To exercise any of these rights, contact us at info@wajus.co.uk.
8. Data Security
We take appropriate technical and organisational measures to protect your personal data, including:
- HTTPS encryption on all pages of this website
- Multi-factor authentication on all platforms used to process personal data
- Access to waiver submissions restricted to authorised staff only
- No card data stored by Wajus Ltd — all payments handled by Stripe
9. Cookies
This website does not use cookies for tracking or advertising purposes. Essential cookies may be set by Stripe during the payment process. These are necessary for the payment to function and are governed by Stripe's cookie policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page will be updated whenever changes are made. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: info@wajus.co.uk
- Phone: 01173322779
- Website: wajus.co.uk